Τηλέφωνα Οδικής Βοήθειας & Φροντίδας Ατυχημάτων
80005656, ή 80010050, ή για Ελλάδα +35722435510
(24/7, free of charge)
Complaints, Suggestions or Comments
- The insured person or the owner can file a complaint against an individual or group insurance policy, any insured person, member or covered person of any insurance policy. In case an insured person submits a complaint, a member of a group insurance policy, the owner / company or organization must also be notified. We may inform and / or discuss any complaint with the Insurance Owner.
- By sending an e-mail to the e-mail address [email protected].
- You should contact the "Complaints Management Department" in writing in the following ways:
- By mail to "Corner of Kennedy Avenue & Stasinou Street POBox 26516 1640 Nicosia»
- By sending a fax to the number +35722379097
- Message through our website https://www.altiusinsurance.net/, by directly registering a complaint in the special submission form.
- For the best and most efficient management of your complaint, please provide us with a detailed description of the issue, including all the necessary information, the reasons why you submit your complaint and your expectations regarding its resolution. Also, the insurance policy number or ID card and your contact details.